People management

Use Your Internal Talent Marketplace to Be a Better People Manager

Ten ways managers can use a talent marketplace to support development, embrace change and translate strategy into action.

Has your organization launched an internal talent marketplace—or is it preparing to? Managers can use the marketplace to champion the strategy while increasing their impact on the people they lead.

1. Identify individual strengths

Use current information on skills, expertise, interests and feedback to understand each person’s strengths and how they are evolving. Adapt responsibilities where possible so employees can contribute at their best.

2. Manage team workload

When demand changes faster than capacity, use internal gigs to find temporary help elsewhere in the organization.

3. Listen to and act on feedback

Use frequent pulse information to understand team dynamics between formal surveys and respond before concerns become entrenched.

4. Facilitate skill development

Encourage employees to assess gaps and act on recommended learning, gigs, secondments and other hands-on development.

5. Support career aspirations

Give employees the flexibility to explore possible roles and teams. Be a sounding board for their plans, progress and adjustments.

6. Network for growth

Every employee will eventually move on from a team. Help them prepare by building a strong internal network that supports future contribution inside the organization.

7. Recognise and reward talent

Use feedback and recognition from colleagues to celebrate values, skills and contribution through a consistent team process.

8. Promote diversity and inclusion

Use skills-led discovery to widen the pool considered for projects and roles. Strengthen inclusion through employee feedback, reverse mentoring and allyship.

9. Foster mentoring and coaching

Encourage employees to seek mentors and share their own expertise. Knowledge exchange accelerates development and strengthens community.

10. Encourage collaboration

Use gigs and projects to connect employees across teams for knowledge sharing, experimentation and the exchange of good practice.

Conclusion

Effective people management still depends on communication, listening, feedback and sustained support. A talent marketplace amplifies those behaviours by giving managers and employees more ways to turn intention into action.

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